Is your pet showing any signs of arthritis?
Symptoms include difficulty getting up, hesitating
to climb up or down stairs, tiring easily and
lagging behind on walks, reluctance to play or run
around. If so, you need to talk to one of our
vets about a new therapeutic joint care product that
we have available. This product stimulates the
growth of new cartilage and synovial fluid, thereby
lessening the effects of crippling arthritis.
This is the time of year many of us receive extra
visitors. If you have pets in the home, you may
worry about the unwanted smells they sometimes leave
behind. These smells are easily eradicated with a
great enzymatic cleaner/odour eliminator called
Urine Free. Urine Free is a guaranteed product that
will permanently remove and clean urine from all
surfaces. Most general cleaners only remove the
water soluble components of urine (urea and
urochrome) but leave behind the non soluble uric
acid crystals that retain the urine stain and strong
urine odour. It is guaranteed to work as directed,
or you get your money back!
Plaque off is a food additive that helps prevent
dental disease in dogs and cats. The product
prevents oral bacterial from producing plaque,
tartar and gum disease by disrupting the biofilm and
affecting the ability of plaque to "stick" to the
surface of the teeth. It is available for both
dogs and cats and needs to be administered daily in
the pet's food. To find out more about this
revolutionary product, come and speak to one of our
trained, experienced staff.
Control During Winter
Many pet owners mistakenly believe that their dog or
cat does not need flea control during winter.
This fallacy may have been factual in the past when
pets were exclusively kept outside. These
days, most of us have our pets inside our climate
controlled homes. Fleas rely on certain
temperatures and humidity to breed and complete
their life cycle. Fleas do not live on
animals; they live in the environment. This
environment may well be your carpet or rugs.
To keep your home flea free, make sure you are using
an effective flea control regularly, eg Frontline or
Revolution. Powders, sprays, collars and
washes will not control the fleas in your home, only
the ones on your pet at the time you use it.
Speak to our friendly staff should you want more
information about fleas and flea control.
Revolution for Cats
You may have heard radio advertisements for
Revolution recently. This great product is
available from the surgery. With every 12
month supply, you receive 3 months FREE! This
promotion is only available through veterinary
surgeries. Pfizer, the manufacturers of
Revolution, have also launched "Claw Club" for cat
owners. Go to
www.clawclub.com.au to join up. You
can also "like" Claw Club on Facebook and every time
someone "likes" the page, Pfizer will donate $1.00
worth of Revolution to the Animal Welfare League.
Don't forget Revolution is also available for dogs
and you can join Pfizer's "Paw Club"
www.pawclub.com.au and also receive the 3 months
FREE supply with every 12 months purchased from our
Travelling with your Pet
If you are travelling with your pet in the near
future, visit the surgery to collect a handout on
making the trip less stressful for all the family.
Purchasing Over the Counter Products
Flea, worming and other products are widely
available from many different sources. There are
reasons why often it is better to purchase these
products from professionally trained staff.
At any time you purchase products from the surgery,
we document what you have bought. This ensures that
should there be a recall on a product for any
reason, we can contact you so you are able to obtain
a full refund.
Every time you purchase a product, our trained and
experienced staff are able to advise you on the most
suitable item for your pet, thereby often saving
time and money.
The scales in the reception area are available for
use at any time so you can be sure you will be
purchasing the correct product for your pet’s
If you are unsure or prefer not to give tablets or
apply spot on products, our friendly staff are
available to do this at no extra cost to you.
Many companies offer incentives for owners to
purchase their products at a veterinary surgery
rather than pet shop or supermarket. For example,
Revolution currently offer a free 3 month packet
every 12 months. We keep tabs on when your free
packet is due, you don’t need to do anything apart
from purchase Revolution from the same surgery.
Staff can ensure that you are not using products
that may be unsuitable for your pet as well as
ensuring you are not using a combination of products
that may prove dangerous.
Our staff regularly update their knowledge on over
the counter products. Representatives from companies
visit the surgery regularly to train staff on how
each product works. You can be assured that surgery
staff will give the latest up to date information
about the products we keep on our shelves.
Every product that we stock has been proven to be
effective. In addition, as all our staff are animal
owners, it is very likely they have personally used
Staff are never paid to endorse products so you can
be assured that they are recommending them because
they are effective, rather than because they are
If the product you require is not in stock or not
regularly kept on our shelves, we are happy to order
it in. Usually it will arrive the next day and we
will phone you when it does.
The surgery has a range of shampoos and conditioners
to suit your pet’s skin and age. You can be assured
the professional advice you receive will ensure the
shampoo and conditioner is suitable for your animal.
The staff can also give professional advice on
dietary needs for your pet. We stock a range of
premium brand dog and cat foods as well as
specialised diets for animals with particular needs.
These foods come with a palatability guarantee (if
your pet doesn’t like them, you will receive your
money back). We can advise on the right food for
your pet’s stage of life and energy levels as well
as give information on diets for specific health
problems. In addition, we have specially trained
nurses to help with weight loss for your pet when
Should you advise us that your pet has had a
reaction to any product, we will document this in
their file and ensure that your pet is not given any
products that have the same active ingredient(s).
Professional assistance is available for fitting
harnesses and collars. We also have a range of hard
wearing, boredom busting toys for the more active
The next time you visit the surgery and feel you
need some professional advice, please speak to one
of our trained and friendly staff members.